Influencer Service Level & Dealership Agreement

This Influencer Service Level & Dealership Agreement ("Agreement") is entered into between RNINNOVATIONS TECH PRIVATE LIMITED, a company incorporated under the laws of India, operating the mobile application "Propop" ("Propop", "Platform", "Company"), and the registered Influencer ("Influencer", "Seller", "Creator").

Both parties are individually referred to as a "Party" and collectively as the "Parties."

This Agreement governs the Influencer's ability to sell products or merchandise through the Propop platform, the Influencer's participation in promotions, collaborations, campaigns, and other activities initiated by brands or users, the rights, responsibilities, and obligations of both Parties, the rules for product approval, dispute handling, refunds, and chargebacks, and compliance with applicable laws and marketplace regulations.

• Influencers must complete the onboarding process on Propop and provide accurate KYC information.
• Influencers must be at least 18 years old and legally capable of entering into this Agreement.
• RNINNOVATIONS TECH PRIVATE LIMITED reserves the right to approve, reject, or suspend any Influencer account at its sole discretion.

Influencers may list physical or digital products, merchandise, or creator goods ("Products") on Propop.

All Products must undergo mandatory review and approval by Propop before being displayed to customers.

• Propop may reject or delist any Product that violates marketplace guidelines.
• Propop may reject or delist any Product that is counterfeit, unsafe, or misleading.
• Propop may reject or delist any Product that infringes intellectual property rights.
• Propop may reject or delist any Product that fails to meet quality or compliance standards.
• Influencers must provide accurate product descriptions, pricing, images, and specifications.

Brands and users may contact Influencers through Propop for paid promotions, product reviews, shoutouts, greetings, collaborations, and other influencer-led activities.

Influencers agree to deliver promotional content within the agreed timeline and specifications.

Influencers must comply with ASCI guidelines and avoid misleading or deceptive promotional practices.

Influencers are solely responsible for product quality, packaging, shipping and logistics, timely delivery, and handling returns or replacements where applicable.

RNINNOVATIONS TECH PRIVATE LIMITED acts only as an intermediary marketplace and is not the manufacturer, seller, or owner of the Products.

Propop collects payments from customers on behalf of the Influencer.

• Propop deducts applicable platform commission, payment gateway charges, taxes, penalties, or adjustments if applicable.
• Payouts are released to the Influencer after delivery confirmation, expiry of the return/refund window, and resolution of any disputes or chargebacks.
• Propop may withhold payouts if fraudulent or suspicious activity is detected.

In case of a dispute, refund request, or chargeback initiated by a customer or brand, Propop will conduct an internal investigation.

• If the Influencer is found responsible, including non-delivery, defective product, or poor-quality promotion, Propop may deduct the disputed amount from pending or future payouts.
• Propop may recover the amount directly from the Influencer.
• Propop may suspend or terminate the Influencer's account.
• Propop may issue refunds to customers to maintain platform trust and regulatory compliance.
• Influencers must cooperate fully with Propop during dispute investigations.

• Influencers must comply with Indian e-commerce regulations.
• Influencers must comply with Consumer Protection (E-Commerce) Rules.
• Influencers must comply with Advertising Standards Council of India (ASCI) guidelines.
• Influencers must comply with intellectual property laws.
• Influencers must comply with GST and tax requirements.
• Influencers must not list prohibited, illegal, or restricted items.

Influencers retain ownership of their content and products.

Influencers grant Propop a non-exclusive, royalty-free license to display, promote, and distribute their listings and promotional content on the platform.

Both Parties agree to maintain confidentiality of all non-public information shared during the course of this Agreement.

Propop may suspend or terminate the Influencer's account for policy violations, fraudulent activity, repeated customer complaints, or non-compliance with this Agreement.

Influencers may terminate their account by submitting a written request, subject to settlement of outstanding dues.

RNINNOVATIONS TECH PRIVATE LIMITED is not liable for product defects, delivery failures, losses arising from Influencer misconduct, or third-party claims related to the Influencer's products or promotions.

The Company's liability is limited to the commission earned on the disputed transaction.

This Agreement is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

By registering as an Influencer on Propop, the Influencer acknowledges that they have read, understood, and agreed to the terms of this Agreement.

This Agreement is effective from the date of registration and shall remain in force until terminated in accordance with the provisions herein.

RNINNOVATIONS TECH PRIVATE LIMITED. Website: www.rninnovations.com. Operating as: Propop · Platform: propop.app.

For queries related to this Agreement, contact us via the Propop app or visit propop.app.

© RNINNOVATIONS TECH PRIVATE LIMITED. All rights reserved.